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SHIPPING & RETURNS

SHIPPING POLICY

  • Orders typically ship within 1 business day of received payment

  • If your order is placed over the weekend, it will typically ship out the following Monday

  • We ship within the United States ONLY

  • NO INTERNATIONAL ORDERS

  • If for any reason, an order is unable to be shipped to your location, your order will be cancelled

  • If an order is placed for items that are unable to be shipped to your location (i.e. unrestricted magazines to restricted states) your order will be cancelled

  • We do not ship to APO boxes

  • Shipping costs are based on standard prices via USPS

  • We ship via the Unites States Postal Service (USPS) only, we do not offer FedEx or UPS (brown)

  • At this time, we do not offer local pickup

  • Any shipping times given are estimates only and are subject to USPS and their service interruptions (i.e. weather, etc).

​​RETURN & EXCHANGE POLICY​

  • No return will be accepted without a pre-approved RMA#

  • Requests for return, exchanges, or any other issues need to be made through direct email contact within 14 days of the order being delivered

  • Senjutsu-Tekina Seido reserves the right to accept returns on a case by case basis

  • Used goods/items in any condition other than NEW are non-refundable.

  • Any items being returned must be returned NEW

  • Any new part(s) that cannot be restocked as 100% new as they were shipped to you are considered used.

  • Used/Surplus parts are not eligible for return

  • All used/ surplus magazine sales are final. All used/ surplus magazines will be listed as used/surplus within their individual description and or under the item description of that item. Please note: Since used/surplus parts are used these types of parts are sold as-is

  • Shipping charges or return shipping charges are not eligible for a refund

  • All approved returns will incur a restocking fee of 20%

  • We process returns as fast as we are able. They can take 7-10 business days to be fully completed. We will update you on the status of your return when it has been completed

  • Return refunds take between 5 to 10 business days

  • All returns will need to be returned in new condition to be eligible for return. No exceptions.

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DEFECTIVE PARTS / WARRANTY

  • Although unusual & rare. Any defective or out of spec part will need to be addressed with us directly

RETURN PACKAGE DAMAGE / LOSS

  • Senjutsu-Tekina Seido is not responsible for lost or damaged items caused in shipping during returns

  • We are NOT responsible for lost packages or damaged items caused by mishandled shipping or improper packing during returns

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